doggydocks® Customer Reviews

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Average rating:  
 24 reviews
by Angie Szaruga on doggydocks®
Great customer service

We had our doggy dock for over 5 years and moved to a new house. We had purchased attachments that we weren't able to use at our condo but wanted to attach to the dock at our new house. The attachments were actually too big to fit over the opening of the doggy dock. I called the company and they sent me new ones' without any questions even though it had been so long since our purchase!Verified doggydocks Reviews

by Marlene Winter on doggydocks®
A plus product, wonderful company/owner

We received the doggydock in August. So popular you need to order in advance. We use it on our dock in Lake Washington. We had no good access for dogs, just a people ladder. Our friends golden retriever took to it in about 3 minutes. We put grated cheese toward the end, threw his ball and he was all in and out. Class A product and very easy to install.Verified doggydocks Reviews

by Angie Szaruga on doggydocks®
Awesome customer service

We bought our doggydock in 2014. I had many questions and all were answered quicly and efficiently.A few months later we purchased the swivel clamps but decided not to use them at the time. We moved in 2017 and decided to try the swivel clamps. We discovered they were slightly to big. I called and again Theresa answered the phone, looked up the purchase and immediately sent me a new smaller set even though I bought them 3 years ago! Will recommend this company to everyone.Verified doggydocks Reviews

by Bill & Cindy Loving on doggydocks®
Works Great

Cindy and I now have a 9 month Labradoodle and was looking for a solution to ease the burden of getting him back into the boat and hoped doggygocks would work and help introduce him to water play. Boy!, not only did it work.....it worked great and exceeded our expectations. The first time out it was like he had been using it all his life, not to mention the joy we felt from not having to pull him (or lift him) onto the swim platform. Only issue was I didn't read the instructions well and the part that said the stabilizers do not float (not sure how I could have missed it, as the notice is posted everywhere); however, the customer service was great and I had a replacement in no time. We definately will be purchasing another one when needed as well as looking to the company for other products.Verified doggydocks Reviews

by Jennifer H on doggydocks®
doggydocks HAS BEEN A LIFESAVER!!

Hi PupGearWe are LOVING the doggydock and so is our dog. It has been a lifesaver for us using our boat on Folsom Lake in Folsom, CA! Thanks for designing such a great product.Verified doggydocks Reviews

by Tom Roncevich on doggydocks®
HAPPY DOGS

My wife purchased the doggydock for our 2 Golden Retrievers in April prior to moving to Lake Havasu,AZ. We bought a house with a pool because of the HOT summers so the dogs could cool off.  They love the doggydocks more than we can believe.

My brother helped with the installation and did not locate it exactly as instructed and it came apart. I contacted the owner and sent pictures. She was very responsive and understanding of our situation. She sent some repair parts so we could fix the problem ASAP. I'm sure it's because she cares for the dogs and is a responsible business owner. We appreciate her compassion and if we ever need another dock for use on our boat we will purchase this product again.Verified doggydocks Reviews

by Kim Mccants on doggydocks®
Ordering Our Second doggydocks

Just ordered our second doggydocks. We have been using doggydocks for three years. Our dog loves his water ramp and learned to use it after chasing the ball into water only three times.We live on a saltwater canal and the doggydocks has held up great. They didn’t cut any corners making this product, the quality is excellent.The only reason we are ordering a second one is because our first one was stolen off our dock.Customer service is great too! I highly recommend this product to anyone who boats and has water dogs.PS. We will be securing our new one with a chain and lock:)Verified doggydocks Reviews

by Sandy Werner on doggydocks®
DOGGY HEAVEN

I have been a customer since 2008. I have three (3) furry grandchildren that absolutely love our doggydocks. I just reordered a new one (this will be my fourth). Besides my own Golden (Mazee), they all wait at the pool deck gate. When we open it up, they all go single file with Mazee in the lead, of course, after all it is HER pool. We have a 16' x 32' pool with a 10-foot deck at one end and it is the best thing ever. We mount it permanently to the deck, only to be removed when the pool gets closed in the fall. Thank you for this wonderful invention from all the furry friends that use it at our house. Watching them having such a great time is better than any show on television!!!!!Verified doggydocks Reviews

by Janet Curns on doggydocks®
Dock in Pool

We love the dock. It helps in keeping the dogs off the liner on the pool. One of our springers has hip dysplasia on all his joints so it makes it much easier for him to get out of the water. He also loves to stand on the dock and let it sink. It has lasted a long time and with the swivel cleat it is much easier to get in and out of the pool._______________________________________________Verified doggydocks Reviews

by Angel and his Mommy on doggydocks®
We love our doggydock

Angel, my canine baby, LOVES swimming. The in-ground pool is really for Angel who can easily spend the day in the backyard swimming and playing. You would never know it when you see Angel play, however, he has both torn an ACL and ruptured a disc in his spine. With lots of Mommy love and great care from his orthopedic surgeon, Angel resumed all his favorite activities within a few weeks after each surgery. However, I wanted to make sure that Angel had a safe way to enjoy his favorite summer activity. Thankfully we found doggydocks. It was easy to install and Angel felt comfortable on it immediately. Even though Angel is still free to jump in the pool and use the stairs to get out, he really prefers his doggydock. Thank you for making such a great product and being a part of our family fun.Verified doggydocks Reviews

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Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Average rating:  
 24 reviews
by Angie Szaruga on doggydocks®
Great customer service

We had our doggy dock for over 5 years and moved to a new house. We had purchased attachments that we weren't able to use at our condo but wanted to attach to the dock at our new house. The attachments were actually too big to fit over the opening of the doggy dock. I called the company and they sent me new ones' without any questions even though it had been so long since our purchase!Verified doggydocks Reviews

by Marlene Winter on doggydocks®
A plus product, wonderful company/owner

We received the doggydock in August. So popular you need to order in advance. We use it on our dock in Lake Washington. We had no good access for dogs, just a people ladder. Our friends golden retriever took to it in about 3 minutes. We put grated cheese toward the end, threw his ball and he was all in and out. Class A product and very easy to install.Verified doggydocks Reviews

by Angie Szaruga on doggydocks®
Awesome customer service

We bought our doggydock in 2014. I had many questions and all were answered quicly and efficiently.A few months later we purchased the swivel clamps but decided not to use them at the time. We moved in 2017 and decided to try the swivel clamps. We discovered they were slightly to big. I called and again Theresa answered the phone, looked up the purchase and immediately sent me a new smaller set even though I bought them 3 years ago! Will recommend this company to everyone.Verified doggydocks Reviews

by Bill & Cindy Loving on doggydocks®
Works Great

Cindy and I now have a 9 month Labradoodle and was looking for a solution to ease the burden of getting him back into the boat and hoped doggygocks would work and help introduce him to water play. Boy!, not only did it work.....it worked great and exceeded our expectations. The first time out it was like he had been using it all his life, not to mention the joy we felt from not having to pull him (or lift him) onto the swim platform. Only issue was I didn't read the instructions well and the part that said the stabilizers do not float (not sure how I could have missed it, as the notice is posted everywhere); however, the customer service was great and I had a replacement in no time. We definately will be purchasing another one when needed as well as looking to the company for other products.Verified doggydocks Reviews

by Jennifer H on doggydocks®
doggydocks HAS BEEN A LIFESAVER!!

Hi PupGearWe are LOVING the doggydock and so is our dog. It has been a lifesaver for us using our boat on Folsom Lake in Folsom, CA! Thanks for designing such a great product.Verified doggydocks Reviews

by Tom Roncevich on doggydocks®
HAPPY DOGS

My wife purchased the doggydock for our 2 Golden Retrievers in April prior to moving to Lake Havasu,AZ. We bought a house with a pool because of the HOT summers so the dogs could cool off.  They love the doggydocks more than we can believe.

My brother helped with the installation and did not locate it exactly as instructed and it came apart. I contacted the owner and sent pictures. She was very responsive and understanding of our situation. She sent some repair parts so we could fix the problem ASAP. I'm sure it's because she cares for the dogs and is a responsible business owner. We appreciate her compassion and if we ever need another dock for use on our boat we will purchase this product again.Verified doggydocks Reviews

by Kim Mccants on doggydocks®
Ordering Our Second doggydocks

Just ordered our second doggydocks. We have been using doggydocks for three years. Our dog loves his water ramp and learned to use it after chasing the ball into water only three times.We live on a saltwater canal and the doggydocks has held up great. They didn’t cut any corners making this product, the quality is excellent.The only reason we are ordering a second one is because our first one was stolen off our dock.Customer service is great too! I highly recommend this product to anyone who boats and has water dogs.PS. We will be securing our new one with a chain and lock:)Verified doggydocks Reviews

by Sandy Werner on doggydocks®
DOGGY HEAVEN

I have been a customer since 2008. I have three (3) furry grandchildren that absolutely love our doggydocks. I just reordered a new one (this will be my fourth). Besides my own Golden (Mazee), they all wait at the pool deck gate. When we open it up, they all go single file with Mazee in the lead, of course, after all it is HER pool. We have a 16' x 32' pool with a 10-foot deck at one end and it is the best thing ever. We mount it permanently to the deck, only to be removed when the pool gets closed in the fall. Thank you for this wonderful invention from all the furry friends that use it at our house. Watching them having such a great time is better than any show on television!!!!!Verified doggydocks Reviews

by Janet Curns on doggydocks®
Dock in Pool

We love the dock. It helps in keeping the dogs off the liner on the pool. One of our springers has hip dysplasia on all his joints so it makes it much easier for him to get out of the water. He also loves to stand on the dock and let it sink. It has lasted a long time and with the swivel cleat it is much easier to get in and out of the pool._______________________________________________Verified doggydocks Reviews

by Angel and his Mommy on doggydocks®
We love our doggydock

Angel, my canine baby, LOVES swimming. The in-ground pool is really for Angel who can easily spend the day in the backyard swimming and playing. You would never know it when you see Angel play, however, he has both torn an ACL and ruptured a disc in his spine. With lots of Mommy love and great care from his orthopedic surgeon, Angel resumed all his favorite activities within a few weeks after each surgery. However, I wanted to make sure that Angel had a safe way to enjoy his favorite summer activity. Thankfully we found doggydocks. It was easy to install and Angel felt comfortable on it immediately. Even though Angel is still free to jump in the pool and use the stairs to get out, he really prefers his doggydock. Thank you for making such a great product and being a part of our family fun.Verified doggydocks Reviews

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doggydocks® Includes:

  • doggydocks® Ramp
  • Snapbag™ floatation system.
    (Snapbag™ attaches to the underside of the ramp).
  • Dimensions: 72" x 20" Weight: 28 lbs.
    (Jumbo size comes with additional floatation)
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